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General Information

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• Caldwell Library cardholders ages 18 and above with unexpired cards in good standing
  (no fines or fees) are welcome to borrow a Wi-Fi Hotspot.

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• There is no fee to borrow the Hotspot unless it is returned late, damaged or lost. (see below)

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• Borrowers must sign our Electronic Device Agreement before checking out a pass for the first time to confirm that they have read and agree to abide by these rules.

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How long may I keep the Hotspot?

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• The Hotspot may be borrowed for two weeks (14 days).
  OUR REGULAR HOURS are Mon & Fri 10-5, Tues, Weds &Thurs 10-7,  and Sat 10-2.
  SUMMER HOURS: Same as above except Closed Saturdays in July and August.

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• Only one Hotspot per household can be borrowed at a time.

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• Any returned device must remain in the library for 24 hours before a patron, or another patron living in the same household, may check it out again.

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• A patron, or another patron living in the same household, may borrow a device no more than 3 times in a 2 month period.

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How do I reserve a Hotspot?

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• A Hotspot may be reserved either in person or by phone. Hotspots may be available on walk-in basis.

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• Reservations may be made up to 30 days in advance.

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• If you need to cancel or reschedule, please contact us as soon as possible.

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• Hotspots may be picked up only by reserving cardholder, who must show their valid library card.

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• A reservation is forfeited if the Hotspot is not picked up on the reserved day by closing time.

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How do I Pick Up and Return the Hotspot?

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• Hotspots must be picked up and returned at main Circulation Desk. They may not be returned in the Book Drop or at another library.

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• There will be a $10 fee if the device is returned in the Book Drop or to another library.

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What if I return the Hotspot late or lose it?

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• There will be a $10 late fee for each day the device is overdue.

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• If the Hotspot is damaged, the patron will be charged a $100 replacement fee.

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• If the Hotspot is lost or stolen, the patron will be responsible for the full cost of the device.

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• If the Hotspot is not returned within 10 days the device will be disabled and the borrower will be charged a $100 replacement fee.