Frequently Asked Questions
How can I get a library card?
Temporary Caldwell Public Library cards are available for residents of Caldwell, North Caldwell, and Essex Fells for 90 days simply by filling out this form. Someone will be in touch shortly with your card number. Once we open back up, come in and we can give you your physical card. For more information on getting a library card, visit here.
How can I renew my library card?
Email us at firstname.lastname@example.org with your name and card number. We will take care of it and let you know once you are all set.
Can I return my materials to the library?
Yes! Our drop box is open. Please click here for more information.
Can I check out materials from the library?
Yes! We are currently offering Curbside Pick-Up. For more information, including hours and how to request materials, please visit our Curbside Pick-up page.
What does my library card get me with the building closed?
Access to our free collection of eBooks, eAudiobooks, music, movies, tv shows, language learning, and much, much more. All of it is free with your library card. Visit our Digital Collections and the pages under the Resources heading.
What programs is the library offering?
Visit our calendar to see scheduled activities. The Storytime and activities are launched on our Facebook page. Our own content will also be available to view on our YouTube Channel. We will have more programs and events in the weeks to come, so please check out calendar, our Facebook Page, our website, and be sure to subscribe to our email list.
Can I get help using the digital offerings?
Directions on how to use Libby, RBdigital, Kanopy, and Hoopla can all be found here. If you would prefer to have a staff member walk you through these, as well as Rosetta Stone, and our resources and databases through Jersey Clicks, please email us at email@example.com.
How do I request a book I am looking for?
If you do not see what you are looking for on Libby or Hoopla, email us at firstname.lastname@example.org. Our budget is stretched thin at this time, but we are doing our best to make sure we have the materials that our patrons want.
When will the library be open again?
Our virtual branch remains open. Materials can be checked out digitally 24/7. Our staff is available during normal business house via email at email@example.com. However, as for the physical building, we don't have an answer yet. We are following state and township guidelines. We will need to make sure that when we do open for the public, we have procedures in place that ensure the continued safety for us all. We don't anticipate being up to full capacity immediately, but we will be working to make sure we provide the most urgent services. We currently have a survey that will help us to focus on how to best serve you. It's short and will help us to prioritize what our library users need the most. Click here to take the survey.
How can I get information about what is going on around town?
The Borough of Caldwell, NJ has an excellent, up-to-date website with local information, health information, and quick links to the state resources you may need.
Our Facebook page is also highlighting information from our local businesses, organizations, and community partners and we are highlighting local businesses on the Spotlight On Our Businesses page.
How will you ensure that the materials and building are safe?
The safety of our community and our staff's safety is our absolute priority. We are consistently following the state of New Jersey and the Borough of Caldwell's recommendations. As we start to plan our opening, we will be communicating our processes and actions with you on our website and through our email newsletter. To sign up for our email newsletter, please click HERE.